Frequently Asked Questions

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Visit

Is reservation required?

Reservations are required. We have a maximum number of guests so that there is enough peace and quiet and space for all our guests. If you come to us without a reservation, you run the risk that we have reached our maximum capacity and we regret not being able to give you access.

How can I cancel and what are the cancellation policies?

We apply the following booking conditions:
When canceling treatments within 24 hours before the agreed reservation, we are forced to charge 50%, regardless of the reason.

When canceling treatments within 12 hours before the agreed reservation or in case of no-show, we are forced to charge 100%, regardless of the reason.

There is no charge for canceling a Spa & Wellness entrance.

Hotel reservations can be cancelled free of charge up to 48 hours in advance, after this we are forced to charge 100%.

Youcan cancel using this form.

When is swimwear day?

Every 1st Tuesday of the month is swimwear day. During swimwear day, wearing swimwear is mandatory and the saltwater pool is closed.

Wearing body-covering swimwear (such as a burkini or headscarf) is not allowed in our resort.

Do I need to make reservations for the restaurant?

For the wellness restaurant, you don't need to make reservations. You can join us whenever you want.
The Poterne restaurant is our dressed restaurant. For this we do ask you to make a reservation.
You can do this by phone at 0299 682200 or online at www.poternerestaurant.nl.

Do I have to keep to the check-in time?

Yes. The check-in times are there to spread out the guest flow so that there is enough rest and space for a relaxing experience of our wellness.

From what age are children welcome?

Children from 16 years of age are welcome under supervision. When in doubt about age, we ask for proof of identity. The reservation must always be made by an adult. Persons under 18 years of age may not make reservations on their own.

What do you do with found objects?

We keep found items at the front desk. Please email info@fortresortbeemster.nl with a description, and we will let you know as soon as possible if we have found it. You can then pick it up, or we will send it to you. We keep all items for two weeks. Towels we then donate to the shelter.

What are the house rules and terms and conditions?
How do you handle dietary needs and allergies?

We can accommodate dietary needs and allergies. As a precaution, always consult with one of our staff members.

I am disabled. Can I visit your spa & wellness?

Our wellness resort is accessible for disabled persons who are not wheelchair-bound. We do ask that you bring someone with you to help you in and out of the pools and saunas.

Due to the many steps and staircases, our resort is not suitable for disabled persons who are wheelchair-bound.

What are the overall contraindications and advice in pregnancy and pumping?

General contraindications to massage
- When using antibiotics
- When using heart disease and heart defects
- When using blood thinners
- When pregnant up to 14 weeks
- When having a fever or infections such as flu, colds, laryngitis
- With cancer
- With boils
- With infectious skin conditions
- With general ill health
- With inflammations
- With low blood pressure

Pregnancy
The sauna is an excellent way to relax even during pregnancy. It promotes fluid drainage and painful pelvic muscles are briefly relieved by means of the pool or saltwater bath. Are you pregnant and have not been in a sauna before? Then we do not recommend going to a sauna in that case. This is because your body is not used to the high temperatures and temperature changes.

‍Areyou used to visiting a sauna and you are now pregnant? Then keep the following points in mind:
- Avoid the sauna for the first 3 months of pregnancy, even if you are used to the sauna. The baby is still developing and the high temperature can be harmful.
- Do not go in the sauna for more than 10 minutes
- Take a seat on the lowest bench close to the exit. That way you can easily leave the sauna when it gets too hot for you.
- Avoid saunas with too high a temperature (90-95 degrees)
- Cool down slowly and properly
- Take a longer rest period than normal your body has difficulty dealing with the large temperature changes
- Infrared sauna is not recommended because of the radiation from the infrared lamps.
- We do not recommend sunbathing because you have an increased risk of a pregnancy mask. A pregnancy mask is a form of hyperpigmentation on your face caused by UV radiation and pregnancy hormones.
- For the last six weeks, we do not recommend baths in which you sit, lie or float. These include whirlpools, hot tubs and herbal baths. In theory, you could already have some dilation. This increases the risk of infection. Swimming is possible.

‍Pumps
We have a room available where you can pump. Please consult with the reception in advance, what time and where you can pump.

Is there a difference in winter and summer facilities?

No, in summer and winter our facilities are the same. Our outdoor pools and saunas are also available for unlimited use during the winter months.

Parking

Is there free parking?

Fort Resort Beemster has its own parking lot and plenty of free parking in the area.

Do you have charging stations for electric cars?

Yes, 6 cars can be charged in our parking lot. This is subject to a starting rate of € 0.50 and thereafter € 0.50 per kWh taken. After 4 hours a connection fee of € 6.00 per hour applies. We also ask you to park your car in another place after 4 hours of charging so that other guests can use the charging point.

Gift Certificates

What sauna and gift certificates do you accept?

We accept

- Fort Resort Beemster gift cards.
- the National Sauna & Wellness gift card

How can I order a gift certificate?

You can order the Fort Resort Beemster gift certificate through the website or pick it up at our store. If you order it online, you will receive it directly in your mailbox. Pick it up at our store? Then we'll wrap it for you.

The gift certificate is always a monetary amount.

How long are your gift certificates valid

Gift cards are legally valid for 2 years. However, Fort Resort Beemster will continue to accept your Fort Resort Beemster gift card for up to 5 years after issuance.

For the terms and conditions of the National Sauna & Wellness gift card, please refer to their website. We cannot accept this card after its expiration.

Terms and conditions of gift certificates

Fort Resort Beemster gift certificates are issued from €20.00

Gift certificates are non-refundable.

I want to pay for a hotel stay with a gift certificate. How do I do that?

Would you like to pay for a hotel stay with a gift certificate? Then contact us at info@fortresortbeemster.nl or 0299 682200. Then we will make the reservation in order.