We are looking for a receptionist (30-38 hours)
Fort Resort Beemster is a luxury eco-chic wellness resort. We are located in the Unesco monument Fort on the Nekkerweg. The fort that used to house soldiers has been transformed into a unique Spa & Wellness, a hotel with 16 luxury rooms & suites, two restaurants (the Poterne restaurant and the wellness restaurant) and a hall with unique lounge terrace for weddings, meetings and parties.
Hospitality is our top priority. Our employees therefore work with passion and drive to please our guests and exceed their expectations. You come to us in a warm bath. We have a cozy and committed team. Besides hard work, we also love to party and have fun together.
What does your day as a receptionist at our luxury wellness resort look like?
You are the face of the Fort and give our guests a warm welcome. You process reservations and are the first point of contact for our guests, both by phone and at the front desk. You do everything to ensure our guests have a wonderful and relaxing stay. It is therefore important that you are guest-oriented, can switch gears well and can work under time pressure. Morning, afternoon and evening shifts alternate. You are flexible, also during weekends, holidays and evenings. We are looking for someone with experience at a reception or wellness company.
We are open to creative ideas and you have plenty of room to develop and grow within the team. There is a good working atmosphere and room to give each other feedback.
What we ask
- MBO working and thinking level
- Experience in the hospitality industry or at the front desk of a hotel or wellness is a requirement
- A hospitality related education (Secondary or Higher Hotel School) is a plus
- You are flexible, including weekends, holidays and evenings
- You can switch gears well and work under time pressure
- You are enthusiastic, eager to learn and representative
- You have empathy and an eye for detail, doing the right thing at the right time and surprising guests
- You have experience at a front desk or wellness company
What we offer
You will join a fun, dynamic team. You will work in a beautiful environment where guests come for a relaxing experience. Further we offer:
- A good salary
- 25 vacation days (on a full-time basis)
- Travel reimbursement
- Free Spa & Wellness entrance
- Employee discounts on beauty treatments, massages and products, among others
- A three-course dinner for two if you introduce a new colleague
- Staff drinks and outings
How to proceed
Are you the topper we are looking for to join our team? Then respond by email with a cover letter and your CV to marketing@fortresortbeemster.nl.
Do you have any questions or doubts about whether you're right for this position? Then we would be happy to schedule a call appointment with you. Mail us your phone number and we will contact you. It is also possible to walk along for a few hours without any obligation or to have a conversation with one of our receptionists to give you a good impression of the position.
